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The Association

Les Clefs d’Or®

Les Clefs d’Or (translated as The Golden Keys) is a professional association of hotel concierges, with approximately 4000 members working in over 80 countries and 530 destinations, in literally every corner of the world. Easily identified by the golden crossed keys on their lapels, these members are an elite fraternity, globally connected, committed to professional development, and driven to setting new standards for guest service perfection.

With roots dating back to 1929, Les Clefs d’Or was officially founded in France in 1952, as a not-for-profit organisation based on two pillars:Service and Friendship. Before earning the right to wear the golden keys,
those who aspire to become a member must have numerous years of experience as a hotel concierge, pass comprehensive testing and prove beyond doubt, their ability to deliver the highest quality of service.

Serving more than 100 million guests every year, Les Clefs d’Or members fulfil an infinite variety of requests from the everyday to the extraordinary. As lifelong professional hotel concierges, their experience, knowledge and professional relationships make them the most reliable local experts and ambassadors of their chosen destinations.

With every member having access to the Les Clefs d’Or global network, often meeting face-to-face at one of their annual International Congresses, there is nowhere they cannot reach or guest request they cannot deliver. No one knows the world like Les Clefs d’Or. From Berlin to New York City, Paris to Tokyo, and everywhere in between, Les Clefs d’Or concierges strive to provide nothing short of inspired service.

Les Clefs d’Or United Arab Emirates

By history, Les Clefs d’Or UAE became the 41st country accepted during the 57th Les Clefs d’Or International Congress in Lisbon, Portugal. Currently, the Les Clefs d’Or UAE boasts 55 strong members representing the seven emirates continuously striving to excel in delivering utmost satisfaction with vibrant hospitality trends and technology for the past seven years.
With almost 200 different nationalities calling it home, and a massive 90% of the population coming from outside the country, UAE is arguably one of the most cosmopolitan cities in the world. In contrast to cities like New York or London that have been inhabited for hundreds of years, both humble and high-end, there’s something for everyone to always approach a Les Clefs d’Or member to taste see and smell UAE as a Country.

The United Arab Emirates is a federation of seven emirates situated in the southeast of the Arabian Peninsula in Southwest Asia on the Persian Gulf, bordering Oman and Saudi Arabia. The UAE consists of seven states, termed emirates, which are Abu Dhabi, Dubai, Sharjah, Ajman, Umm al-Quwain, Ras al-Khaimah and Fujairah. The capital and the largest city of the United Arab Emirates is Abu Dhabi. It is also the country’s center of political, industrial, and cultural activities.

The United Arab Emirates as a section of Les Clefs d’Or international stands out than its patrons with a diversified cultural and language, welcoming with both arms our friends across the world with the heartfelt Arabian hospitality within the middle east, as a destination UAE is a swiftly growing vibrant city with a lot to capture by land ,air and sea. The UAE is a country specially Dubai is not afraid of ambition. Pumping billions into positioning itself as a tourist mecca and business hub, the place is an attention seeking over-achiever of sorts. Sprouting up from the desert almost from scratch over the last 20 years, the entire city has a start-up mentality. Things happen quickly.

But scratch the surface of the 5-Star hotels and mega malls and there’s a lot more to the city than meets the eye, from a thriving art and design ecosystem, to a constantly changing food scene, there’s always something new happening. And in a city that is made up almost entirely of foreign expats, there’s a level of cultural diversity that is hard to match, an aspect that most visitors are unlikely to truly appreciate.